Your privacy is important to us and we're committed to protecting it. This statement will share what personal information we collect, how we may use it and what your rights are.

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Who we are

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This website (www.mkcharities.com) is owned and operated by MKC Online CIC, a CIC registered in England no. 12948836, with its registered offices at 9 Rosecomb Place, Shenley Brook End, MK5 7HU

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MKC Online CIC (collectively referred to as “we”, “us” or “our” in this Policy) is committed to protecting your privacy and maintaining the security of any personal information received from you. We strictly adhere to the requirements of the data protection legislation in the UK and we are registered on the Data Protection Public Register: ZA798461. 

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Our Data Protection Officer is Charlotte Emma Moyle.

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Information we collect about you

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When you subscribe to our mailing lists or sign up to our events on our website we may collect your name, address, email address, date of birth, postcode and telephone number. We also may collect social media profiles, websites and any other information that you're willing to disclose. This allows us to keep you up to date with information that's relevant to you.

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We will also keep a record of any email correspondence you send us. This helps us provide you with better service, and to improve your overall experience.

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We do not collect sensitive information about you except when you specifically knowingly provide it and have consented to this.

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We use anonymous information collected from the website through cookies placed by Squarespace, Google Analytics and Facebook Pixel to improve the content and functionality of this website and help us to develop our business strategy.

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We do not knowingly collect or solicit personal data from anyone under the age of 16. If we learn that we have collected Personal Data from a child under age 16, we will delete that information as quickly as possible.

 

What we do with your Information

Administration purposes

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• To process your orders and provide our services, events or online content

• To provide you with information on your orders and deal with your requests and queries

• To contact you about events or services ordered and online content you have signed up for

• To let you know that a service or online site has been suspended for maintenance

• To contact you about a submission you have made and any content you've provided

 

Marketing and Communications 

• To provide personalised communications (such as emails)

• To show you relevant advertising on third party sites

• To analyse how our services, events and websites could be improved

• To limit/cap adverts of a certain type

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How we protect your data

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We follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access to, and loss, misuse or alteration of your personal information in accordance with the UK data protection legislation.

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You are responsible for keeping any confidential passwords or other login or access details which you select or which we allocate to you secret. Whilst we take steps to ensure the security of your information, there is a risk that any information transmitted over the Internet and stored on a computer may be intercepted or accessed by an unauthorised party. If you think that someone has accessed your information held by us without your permission or gained unauthorised access to your login details, you must notify us at miltonkeynescharities@gmail.com.

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Sharing your Information with Third Parties

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We may from time to time provide your personal information to third parties for the purposes of providing you with our services. These third party providers include payment processors, providers of card validation services, credit referencing providers and service providers who assist us with hosting our marketing campaigns. These third parties may be located outside the European Economic Area; however we only use providers that provide adequate protection for your information at all times.

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You are entitled to decline receiving such 3rd party communications by selecting the appropriate box on the web form that collects your details, unsubscribing from their email lists or contacting the third party directly.

Third Parties include: Hubspot, Mailchimp, Google Workspace

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Correcting your Information

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You are entitled under Data Protection law to require that we update your personal information to ensure it is up-to-date and accurate. In order to maintain the accuracy of the information we hold, you can update your personal details by sending us an email to miltonkeynecharities@gmail.com.

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How long we hold your Data for some of the information you provide to us will be necessary to carry out repeated tasks, such as verifying your identity or payment details when signing in to use an account or providing our goods and services to you or you using an online checkout. We will keep this information for as long as you remain a registered user of any of our sites and for so long as reasonably necessary.

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Links to Third Party Websites

Our website contains links to other websites belonging to third parties which are not covered by this privacy policy. If you want to click through to a third party website, please make sure that you read the privacy policy for that website.

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Your legal rights

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Under certain circumstances, you have the following rights under data protection laws in relation to your personal data:

• Request access to your personal data

• Right to withdraw consent

• Request correction of your personal data

• Request erasure of your personal data

• Object to processing of your personal data

• Request restriction of processing your personal data

• Request transfer of your personal data

 

To exercise any of these rights, please contact us at miltonkeynecharities@gmail.com.

 

Fee expectations

Generally, you will not have to pay a fee to access your personal data or exercise any of the other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

 

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

 

How long our response will take

All legitimate requests will try to be responded to within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests, but we will notify you and keep you updated.

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Updates to this Policy

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We may update this Policy at any time without notice. We will tell you that we have updated the policy by emailing you at the email address you have provided to us and/or by posting an announcement on the website. By continuing to use the website after we have emailed you or posted a notice informing you of an update, you accept the changes to this Policy.

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Contacting Us

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If you have any questions about privacy, or wish to update your details or have them removed from our mailing list at any time, please contact us using info@mkcharities.com.

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Privacy statement updated 23 October 2020.